ULC Shipping & Returns
Important: All orders require 1 business day to produce and assemble.
Domestic orders are mailed with the United States Postal Service (USPS) and will arrive 3-10 business days after being shipped. Express orders are mailed with FedEx. Shipping time for express orders is 1 day for FedEx Overnight service, and 2 days for FedEx 2-day service. Orders sent to Alaska and Hawaii may require an additional day to arrive. Orders are generally shipped on the business day following the day on which they were ordered.
International orders are mailed with FedEx and generally arrive within 1 to 2 weeks.
If an order is not received, or if items are damaged in transit, you have 90 days from the date on which you placed your order to contact us for replacements.
Please note that FedEx may not move shipments on Saturdays or Sundays, which could further delay some orders placed on or around weekends.
If you have received your order and wish to have it refunded, please promptly use our contact page to obtain a Return Merchandise Authorization (RMA). Please ensure that you have your order number on-hand if it is available. Your full name and email address you used when you became ordained, or any account information that would help us identify your purchase history will also be helpful. If approved, you will be asked to mail the items back to our office. We will refund all non-personalized items that are returned. Returns must be requested within 90 days of the original date of purchase.
If your order is automatically returned by the courier, we will notify you via the email address associated with your account. You will be given time to respond with how you would like to proceed. If you do not respond within the time allotted, you forfeit your ability to receive a refund for your order.
Unfortunately, we are unable to refund the cost of shipping and we cannot process refunds on items that have already been personalized with your name.
Returns may be sent to:Universal Life Church
180 Promenade Circle, Suite 300
Sacramento, CA 95834